Process

Design Process Articles | Raw Studio

How the work gets done: design sprints, research methods, critique and the workflows that keep a team moving without cutting corners.

Illustrated title card introducing fake door testing and user trust.
Process
October 15, 2026

Fake Door Testing in Australia: Validate Demand Without Losing Trust

Test interest in an unbuilt feature without treating clicks as purchase intent. Define the audience, measures, and decision rules, explain availability honestly, and protect participant data.

Philippe Hong
Philippe Hong
Process
September 25, 2026

Opportunity Solution Tree: One Outcome Map Teams Update Weekly

Turn product discovery into a clear, evidence-driven process with an Opportunity Solution Tree that links business goals, customer needs, solutions, and rapid experiments.

Philippe Hong
Philippe Hong
Illustration of a survey, with a range of smiley faces
Process
August 4, 2022

User Surveys: 6 Tips for Gaining Valuable Insights

Survey design is complicated, but when utilised correctly, surveys are an incredibly valuable and reliable tool in your research toolbox....

Jasmine Bilham
Jasmine Bilham
How Service Design Can Benefit Your Business - featured image
Process
April 26, 2022

What is Service Design & How can it Benefit Your Business

What is Service Design? As a term coined by Lynn Shostack in 1982, Service Design was initially proposed to organisations...

Philippe Hong
Philippe Hong
duolingo case study cover image
Process
July 2, 2021

Case study: How Duolingo Utilises Gamification to Increase User Interest

"We created Duolingo in 2011 with a mission to develop the best education in the world and make it universally...

Jasmine Bilham
Jasmine Bilham
google map cover image
Process
April 7, 2021

Case Study: The Evolution of Google Maps & Colour Picking Methodology

Since Google Maps launched 15 years ago, they have revolutionised the world of digital maps and now help over one...

Jasmine Bilham
Jasmine Bilham
remote working raw studio
Process
December 31, 2020

How to Setup a Remote Process Across 5 Timezones

As a product (UI/UX) design & development agency, working with client's across multiple timezones has always been part of our...

Philippe Hong
Philippe Hong