Frequently Asked Questions

At Raw, we are able to provide Branding, UX Design, UI Design, User Research, Conversion Rate Optimisation, Growth Marketing, Design Workshops and Web Development

Our four main expertises are Branding, UX/UI Design, Insights (whether research, CRO, growth, workshops) and website development.

At Raw.Studio, we have a process that has been proven to be successful. We design with purpose and adopt a user-focused approach whilst also balancing business goals. We work with you in a result-driven approach in order for your company to surpass goals. Learn more about our process

There are plenty of factors that contribute to an increase in conversion rate. At Raw.Studio, we dissect your product to identify specific areas of improvement, whether it be the overall usability, copy, or content restructuring in order to get that conversion happening.

Customers are drawn to a product that they resonate with and appreciate. It is important when designing a product that you always keep your audience in mind and design for their particular wants and needs. That way, there’s a much higher chance of the user.

UX is kind of scientific in the fact that we are usually uncovering a problem, researching and testing a hypothesis to uncover a solution. It’s not a quick fix, and we recommend doing research into your brand and its current state. We offer a free UX Audit Survey that you can complete, or you can jump on a call with us to receive a free UX Audit from our head of design to get the ball rolling.

It’s important to understand that the needs of your users are constantly evolving, even in the tiniest increments. To stay relevant it is always a good idea to assess your product’s accuracy at supporting your customer’s needs.

An easy way to start out is to conduct a UX Audit. At Raw, we have a do-it-yourself UX Audit Survey that you can complete, or you can jump on a call with us to receive a free UX Audit from our head of design.

If you get us to do the development through WordPress, Webflow or headless CMS, you most definitely can update the website yourself. We also provide video tutorials on how to do any editing if you need some guidance. You can also always come back

As a company relies heavily on their customers / clients, it is important that they are able to use your product with ease in order to continue supporting your business financially. UX improves the user experience with the product, it increases customer aquisition and loyalty, and reduces any troubleshooting costs and customer service headaches

A good brand tells a story. It reflects your values. It paves a path for future designs. It provides a list of expectations and assumptions that your audience will make, and it is a way to distinguish yourself from your competitors. You can see why it is important to get it right from the start, as it will easily affect your image from thereon.