UX Design

Solving users problem with helpful & delightful interactions

UX Design featured image wireframe

Acquire, engage & retain

Building great companies means having customers that value and use your product. Creating value for customers is a result of understanding and solving problems in a simple and delightful way. Our UX process uses human centered design principles to address burning pain points and tap into users motivations and behaviours.

Core UX design services

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Helping formulate core values

We love understanding problems and research & data analysis help us objectively do so. We use a variety of research & analysis tools that can be tailored to your scope.

  • Customer interviews and user tests
  • Insight artefacts like affinity maps, card sorting & maps
  • Use of data analysis tools like google analytics
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Information architecture & hierarchy

There’s often multiple problems and solutions. We use insights to determine high frequency & high value tasks and jobs-to-be done by the user then prioritise.

  • Prioritisation matrix and workshop facilitation
  • Primary, secondary & tertiary information
  • Labelling, order considerations and diagraming
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User flows, prototyping & ideation design

We bring our insights into action and create valuable initial deliverables. Our aim is to keep our users in mind as we begin to ideate and etch out the initial framework for the product.

  • Site maps, user flows, diagrams and data visualisation
  • Brand & colour guidelines for internal & external stakeholders
  • Differentiating from competitors with unique colour palettes
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Usability & user testing

We use design to get results which means creating intuitive solutions. Testing our designs through user testing of our low cost prototypes is an efficient way to gain feedback quickly.

  • Remote or in person user tests
  • Designing to web & application usability standards
  • Testing, capturing insights and iterating

The benefits

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Understand your users

UX research gives businesses the opportunity to delve into their audience’s needs – you can hear first hand from our interviews how they feel about your brand and product.

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Get it right from the start

We use UX to validate your ideas – to make sure we get the right design. This will result in saving money in the long run, no ‘design debt,’ and a polished, authenticated design.

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Increase conversion

Creating an engaging and user-friendly site has the ability to reduce churn rate and create more conversions consisting of both new and returning users.

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Customer loyalty

Creating a product centred around the user’s needs creates a pleasant and easy experience for your audience. This will in turn build loyalty to your brand.

Services UX Design at Raw.Studio

Growing companies with UX design

Simple tools that get big results

We love using low cost and fast ideation methods like hand drawn wireframing. Generating concepts quickly and developing multiple solutions can be easily and quickly shared through simple visual communication.

Snappr Wireframes
Snappr Wireframes
Snappr Wireframes
Snappr Wireframes

Latest case studies

1Bill logo

The ultimate app to manage bills and save money

Case studies 1Bill – UX, Strategy Agency by Raw.Studio
Case studie 1Bill - UX, Strategy Agency Raw.Studio
Compare & Connect logo

A leader in the utility connection game

Case studies Compare & Connect – UX, Strategy Agency by Raw.Studio
Case studie Compare & Connect - UX, Strategy Agency Raw.Studio
loopit  logo

Netflix for car rentals with Loopit

Case studies loopit  – UX, Strategy Agency by Raw.Studio
Snappr logo

Rethinking how we find & hire photographers

Case studies Snappr – UX, Strategy Agency by Raw.Studio
Case studie Snappr - UX, Strategy Agency Raw.Studio