learn

What we've learned building 70+ products.

Practical articles on UX, UI, branding and user research from our Sydney design team. Frameworks, teardowns and guides drawn from the products we have shipped.

UX
September 26, 2026

Fix These 6 WCAG 2.2 Checklist Items First (Downloadable Test Steps)

Build accessibility into every sprint with this WCAG 2.2 checklist covering key requirements, practical fixes, manual testing, and ongoing checks for inclusive digital experiences.

Philippe Hong
Philippe Hong
Process
September 25, 2026

Opportunity Solution Tree: One Outcome Map Teams Update Weekly

Learn how an Opportunity Solution Tree (OST) helps product teams connect measurable business outcomes to customer needs, potential solutions, and rapid experiments. This practical guide explains how to build, prioritize, test, and continuously update an OST using real customer evidence, turning product decisions into a clear, collaborative, and evidence-driven discovery process.

Philippe Hong
Philippe Hong
UX
September 24, 2026

Website Redesign Process That Protects Rankings and Meets WCAG 2.2 AA

A website redesign is a phased, measurable program: discovery, strategy, design, content, build, test, launch, and optimize, in that order.

Philippe Hong
Philippe Hong
Branding
September 23, 2026

4 Hour Template First Brand Workshop Agenda That Delivers Decisions

The minimum viable output should be a clear positioning statement, three core values, two personas, and three action items with owners and dates.

Philippe Hong
Philippe Hong
UX
September 22, 2026

5 Quick Checks to Fix Data Table UX for Enterprise Teams

Designing a great data table starts with understanding what users actually need to do with the information. Whether they are searching for records, comparing values, editing details, or performing bulk actions, every element from column order and filtering to responsiveness and accessibility should support that primary task. By using clear identifiers, visible controls, semantic markup, and realistic testing with messy data and edge cases, teams can build tables that are easier to navigate, more reliable, and genuinely useful in everyday workflows.

Philippe Hong
Philippe Hong
UX
September 22, 2026

CMS Migration Checklist for Migration Owners: Redirect Map First

Philippe Hong
Philippe Hong
brand naming process
Branding
September 20, 2026

Generate 60–120 Name Ideas: A Practitioner's Brand Naming Process

Philippe Hong
Philippe Hong
UX
September 19, 2026

Fix Findability Fast: 5 Step Website Information Architecture Workflow

Philippe Hong
Philippe Hong
b2b saas website design
UX
September 18, 2026

4 Design Patterns That Lift B2B SaaS Website Conversion

Philippe Hong
Philippe Hong
UX
September 15, 2026

1 Hero Metric, 4–6 KPIs: SaaS Dashboard Design for Designers and PMs

Philippe Hong
Philippe Hong
UX
September 14, 2026

One Page Web App Security Checklist for Product Teams

Philippe Hong
Philippe Hong
UX
September 13, 2026

Conversion Rate Optimization: Diagnose Your Top Page in 30–90 Days

Philippe Hong
Philippe Hong